Fusion Fibre review: prices, speeds and coverage
A straightforward full fibre range topping out at 900 Mbps, which is more than most households ever use, at keen entry pricing. Read the status notice below before committing to a long term.
How fast is Fusion Fibre, really?
Full fibre delivers its advertised speed regardless of your distance from the exchange, unlike the copper-based products it replaces. See FTTP vs FTTC vs cable for what the labels mean.
What customers say about Fusion Fibre
What people praise
- Support staff described as knowledgeable and personable
- Installs reported as quick and tidy
- Monthly pricing seen as good value
Common complaints
- A minority report outages and recurring reliability problems
- Technical support follow-up can be slow
Score and review count taken from Trustpilot on 10 August 2026 and subject to change. The summaries above are our own reading of recurring themes across recent reviews, not quotations. We have no control over the reviews themselves and do not moderate them.
Price rises: what actually happens
Fixed increases published upfront (£3 steps on current deals).
Unlike most big-brand contracts, altnet price terms are published plainly at signup, and we display them next to every deal. See our guide to whether altnets are safe to switch to and how switching works.
Can you get Fusion Fibre?
Altnet coverage is built street by street, so the only reliable answer comes from checking your exact address. Our checker runs your postcode against the latest coverage data Fusion Fibre shares, alongside every other altnet we track.
Fusion Fibre: frequently asked questions
Is Fusion Fibre going out of business?
Not as things stand, and it is still trading and taking orders. HMRC filed a winding-up petition against Fusion Fibre Group on 29 July 2026, which is a formal step a creditor takes to have a company wound up over an unpaid debt. Petitions get settled, withdrawn or dismissed as often as they lead anywhere, so it is a warning sign rather than a conclusion.
What happens to my broadband if Fusion Fibre fails?
Your line does not usually go dead the same day. A failed network is normally sold or its customers migrated to another operator, and the industry has a process for that. What you can lose is your price: a new owner is not bound to honour the deal you signed. Our guide on whether altnets are safe to switch to sets out what protections you actually have.
Should I take a two-year contract with Fusion Fibre right now?
That is a judgement only you can make, and we are not going to tell you it is risk-free while a petition is outstanding. If Fusion Fibre is the only full fibre network at your address, the trade-off is different from a street with three options. Check what else reaches you before committing to the full term.