Hey! Broadband review: prices, speeds and coverage
A full fibre altnet expanding across the south of England. Live pricing is being refreshed, so use the availability checker for current deals at your address.
How fast is Hey! Broadband, really?
Full fibre delivers its advertised speed regardless of your distance from the exchange, unlike the copper-based products it replaces. See FTTP vs FTTC vs cable for what the labels mean.
What customers say about Hey! Broadband
What people praise
- Real-world speeds close to the advertised gigabit rates
- Support agents described as responsive and helpful
Common complaints
- Installation delays and service interruptions early in the contract
- Occasional billing disputes
Score and review count taken from Trustpilot on 10 August 2026 and subject to change. The summaries above are our own reading of recurring themes across recent reviews, not quotations. We have no control over the reviews themselves and do not moderate them.
Price rises: what actually happens
Check current terms.
Unlike most big-brand contracts, altnet price terms are published plainly at signup, and we display them next to every deal. See our guide to whether altnets are safe to switch to and how switching works.
Can you get Hey! Broadband?
Altnet coverage is built street by street, so the only reliable answer comes from checking your exact address. Our checker runs your postcode against the latest coverage data Hey! Broadband shares, alongside every other altnet we track.