toob review: prices, speeds and coverage
toob is one of the UK's alternative networks, an independent full fibre operator that built its own infrastructure rather than renting Openreach lines. Its own network across Hampshire, Dorset, Surrey and Sussex, extended into more of England and Scotland using CityFibre wholesale.
How fast is toob, really?
Full fibre delivers its advertised speed regardless of your distance from the exchange, unlike the copper-based products it replaces. See FTTP vs FTTC vs cable for what the labels mean.
Price rises: what actually happens
Fixed £2 per month rise each April for anyone ordering or re-contracting from 21 April 2026. Customers who ordered before that date see no in-contract rise at all.
What customers say about toob
What people praise
- Consistently low headline pricing
- A small, clearly stated annual rise instead of an inflation-linked one
- UK contact centre that has won awards
Common complaints
- Mid and lower speed tiers are only sold in certain towns, so the range varies by address
Score taken from Trustpilot on 10 August 2026 and subject to change. The summaries above are our own reading of recurring themes across recent reviews, not quotations. We have no control over the reviews themselves and do not moderate them.
Who owns toob, and is it stable?
Claims more than 125,000 customers. Its symmetrical 2.3 Gbps top tier is among the fastest on this page.
We flag this because it matters: the altnet sector is consolidating hard, and knowing who actually owns your provider is reasonable due diligence. Our guide on whether altnets are safe to switch to explains what protections you have either way.
Checking availability
Altnet coverage is decided street by street, not town by town, so two houses on one road can have different options. If toob covers you, their own site is the place to order. If you want to know what we can price and check at your address right now, use the checker below.