Trooli review: prices, speeds and coverage
Trooli is one of the UK's alternative networks, an independent full fibre operator that built its own infrastructure rather than renting Openreach lines. Around half a million premises across the South and South East of England, originating in Kent, plus pockets of central Scotland.
How fast is Trooli, really?
Full fibre delivers its advertised speed regardless of your distance from the exchange, unlike the copper-based products it replaces. See FTTP vs FTTC vs cable for what the labels mean.
Price rises: what actually happens
Fixed for the contract term, with no mid-contract price rises.
What customers say about Trooli
What people praise
- Installations described as smooth and tidy
- Responsive named support and retention staff
- Price locked for the whole contract term
Common complaints
- Support replies can be slow or inconsistent
- Occasional dropouts with thin weekend technical cover
Score and review count taken from Trustpilot on 10 August 2026 and subject to change. The summaries above are our own reading of recurring themes across recent reviews, not quotations. We have no control over the reviews themselves and do not moderate them.
Who owns Trooli, and is it stable?
Absorbed Axione UK's rural Scottish network in 2024 and has been reported as acquired by Agnar UK Infrastructure. Turnover rose 27% to £11.82m in FY2025 but the business remains loss-making. Also wholesales to other ISPs including Zen.
We flag this because it matters: the altnet sector is consolidating hard, and knowing who actually owns your provider is reasonable due diligence. Our guide on whether altnets are safe to switch to explains what protections you have either way.
Checking availability
Altnet coverage is decided street by street, not town by town, so two houses on one road can have different options. If Trooli covers you, their own site is the place to order. If you want to know what we can price and check at your address right now, use the checker below.