Truespeed review: prices, speeds and coverage
Truespeed is one of the UK's alternative networks, an independent full fibre operator that built its own infrastructure rather than renting Openreach lines. Rural and semi-rural communities across South West England, run out of Bath.
How fast is Truespeed, really?
Full fibre delivers its advertised speed regardless of your distance from the exchange, unlike the copper-based products it replaces. See FTTP vs FTTC vs cable for what the labels mean.
Price rises: what actually happens
Fixed for the contract term under a fixed-price promise, with no in-contract rises.
What customers say about Truespeed
What people praise
- Genuinely symmetrical upload and download speeds
- Guaranteed no increases while in contract
- Local support staff you can actually speak to
Common complaints
- Only orderable at addresses already built to, so nearby homes are often turned away
Score taken from Trustpilot on 10 August 2026 and subject to change. The summaries above are our own reading of recurring themes across recent reviews, not quotations. We have no control over the reviews themselves and do not moderate them.
Who owns Truespeed, and is it stable?
Merged with Freedom Fibre in April 2026 to form the FreedomTruespeed Group, covering roughly 412,000 premises with about 70,000 customers. The Truespeed brand and website remain live and taking orders.
We flag this because it matters: the altnet sector is consolidating hard, and knowing who actually owns your provider is reasonable due diligence. Our guide on whether altnets are safe to switch to explains what protections you have either way.
Checking availability
Altnet coverage is decided street by street, not town by town, so two houses on one road can have different options. If Truespeed covers you, their own site is the place to order. If you want to know what we can price and check at your address right now, use the checker below.