Zzoomm review: prices, speeds and coverage
Full fibre in towns the big networks skipped, with fixed-price contracts and speeds up to 2.3 Gbps. What you sign up for is what you pay, for the whole term.
How fast is Zzoomm, really?
Full fibre delivers its advertised speed regardless of your distance from the exchange, unlike the copper-based products it replaces. See FTTP vs FTTC vs cable for what the labels mean.
What customers say about Zzoomm
What people praise
- Phones answered quickly by polite, knowledgeable staff
- Installation engineers described as friendly and professional
- Speeds reported as fast and consistent
Common complaints
- A minority report dropouts needing repeat engineer visits
- Contract terms seen as inflexible
Score and review count taken from Trustpilot on 10 August 2026 and subject to change. The summaries above are our own reading of recurring themes across recent reviews, not quotations. We have no control over the reviews themselves and do not moderate them.
Price rises: what actually happens
None. Price fixed for the full contract.
No mid-contract price rises. Zzoomm locks your price for the entire contract. In a market where inflation-linked increases are standard, this is one of the strongest reasons to choose an altnet.
Unlike most big-brand contracts, altnet price terms are published plainly at signup, and we display them next to every deal. See our guide to whether altnets are safe to switch to and how switching works.
Can you get Zzoomm?
Altnet coverage is built street by street, so the only reliable answer comes from checking your exact address. Our checker runs your postcode against the latest coverage data Zzoomm shares, alongside every other altnet we track.